FAQS & PLAY SPACE RULES

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FREQUENTLY ASKED QUESTIONS

• Can we walk in? Please reserve for open play. If there are no reservations, we do not open.

• Why do we need to wear socks? We require all our guests to wear socks for safety and hygienic purposes. We have socks for purchase in case you forget!

• Who needs to wear socks? Both adults and children must wear socks in the play area.

• Do you sell drinks or snacks? There is a small cafe serving packaged snacks, coffee, tea and other small bites for you and your children!

• Is there parking? There is a shopper's parking lot with metered parking available. 

• Do you offer drop off services? We currently do not but follow us to hear about special events!

• What if my child(ren) are under 8 months old? There is no charge for child(ren) under 8 months old!

• Will you open on holidays? We are opened every holiday! We may close early though so follow us through our social media for updates!

• Do you do birthday parties? We love birthdays and we love parties! You can read under our party package selection or contact us for customized packages! 

• Are you a nut free facility? We are generally nut free but cannot guarantee if others will have nut products on them.

• Do I need to sign the waiver? For insurance purposes, every parent must sign for open play; there is no exceptions. Birthday party hosts must have the parents sign the waiver as well. 

• Is there stroller parking? We have a dedicated area for strollers! It may get crowded so try to bring collapsible ones if possible!

 

PLAY SPACE RULES

• All shoes must be taken off before entering the designated play area.

• SOCKS MUST BE WORN IN THE BACK PLAY AREA. Socks are available for purchase. We have the right to refuse admittance to those who do not have proper foot wear. 

• Child(ren) must be supervised by a parent/guardian at all times.

• The Children Social Club is designed for children seven (7) and under for OPEN PLAY. We reserve the right to refuse admittance to any child(ren) over seven (7) years old.

• Only 17 guests per 90 minutes will be allowed. 

• Please no outside food in The Children's Social Club and no food or drinks in the designated play area.

• Management is not responsible for lost/stolen articles.

• Adults are responsible for the safety of their child(ren) and The Children's Social Club will not be held responsible for any accidents/injuries.

• Please respect the equipment, toys and others around you. 

• Please no running, pushing, or jumping off any play equipment.